Frequently Asked Questions
Everything you need to know about our premium footwear.
How do I determine the correct size for my moccasins?
Our moccasins generally run true to size. However, because high-quality leather stretches slightly over time to mold to your feet, we recommend a snug fit. Please refer to our detailed Size Guide for specific measurements.
What materials are used in your footwear?
We use 100% authentic top-grain leather, premium suede, and organic cotton linings. Each pair features a durable, flexible sole designed for both indoor comfort and outdoor durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If your moccasins don't fit perfectly, you can exchange them for a different size at no additional shipping cost.
How should I care for my leather moccasins?
To maintain the quality of the leather, we recommend using a specialized leather conditioner every few months and avoiding direct exposure to heavy rain. For suede items, use a soft-bristled brush to remove surface dirt.
Do you offer gift wrapping?
Yes, we offer premium eco-friendly gift packaging at checkout, which includes a personalized note and a high-quality storage box.